Using CloudTamers to support your NetSuite instance gives you access to some of the UK’s most experienced business system consultants.

At CloudTamers we understand that sometimes you’ll need proactive support with your software and often you’ll need reactive support. Whether you’ve an urgent need or simply want to maximise your software investment, we are here to help.

CloudTamers will work with you to realise the full potential of your software investment so that you get the best from your system throughout the lifetime of your NetSuite contract, offering you all the flexibility you need to support your business today, and through future growth.

Even if we didn’t implement your original system, you will receive a robust onboarding process; we will “pop the bonnet” of your system to fully understand your implementation and processes. You will be offered a series of support options ranging from monthly retainers to expert-on-demand models; whichever is most suitable for your needs.

Benefits:

• Expertise: One of the UK’s longest standing NetSuite partners
• Value: Because we are so experienced, we will deliver you the answer, or the customisation you require, quickly saving you time and money
• No loss of down time: Working to pre-defined service level agreements, you will benefit from speed of service which ensures anything mission critical is dealt with urgently to get you back on your feet

Contact us or read our case studies to find out more.

You know when you need better software. You know because your business is experiencing some kind of pain. It might be difficulty extracting meaningful information from your systems. It might be lost time through duplication of effort or lots of manual intervention. But, knowing you need better software is not the same thing as knowing what software you need.

The staff at CloudTamers know all about software. With over 25 years of business and software experience, we are very well placed to consult with you around your needs. Whether you’ve had a failed implementation, have already embarked upon a software search & select or whether you are just looking for independent advice, we’re here to help you make a more informed choice. When you consult with CloudTamers you will move from a position of not knowing to knowing.

Regardless of what’s gone wrong, or right, we promise to bring all our business acumen to the table and to give you honest advice from an independent perspective.

Need some advice? Talk to us.

When you implement NetSuite, you want to work with the most experienced consultants in the market place. With over 40 NetSuite implementations under our belts – the majority of which are operating globally – and decades of business acumen, CloudTamers will help you realise the value of your system faster. We don’t consider software deployments as simple ERP implementation projects; instead we spend time fully understanding your goals and aspirations to deliver the version of the software which best meets your wider aims and objectives.

Our NetSuite certified consultants will work towards a speedy deployment of standard NetSuite functionality where possible. We also have a wealth of experience around customisation and integration so you can rest assured your requirements will be fully met. When CloudTamers has implemented your NetSuite solution, it will be effective and high performing.

Your project will typically follow a standard NetSuite process of design, build, test and go-live but we are nimble enough to offer a more agile approach to customers who need it. You can expect the right amount of hand-holding and the right amount of collaboration to ensure project success.

During the project you can expect:

• Help with preparation of data for migration
• Project definition workshops
• System configuration of out-the-box NetSuite processes
• Customisations and integrations as required
• Thorough product testing
• End User Training
• Speedy deployment
• Post go-live support
• On going support as required
• Bags of empathy

Customer satisfaction is at the heart of everything that we do. The desire to build long term, productive partnerships with our clients drives the CloudTamers culture and behaviour. You will always find a friendly face and an empathetic ear when you work with us.

To find out more get in touch.

NetSuite has a lot of functionality. It’s one of the most robust ERP systems in the market place; which is why it’s the world’s fastest growing cloud-based software. But let’s face it, it’s simply not possible to find a software product which handles every aspect of every business requirement across every sector. Here at CloudTamers, we spotted the obvious gaps inside NetSuite early into our partnership and plugged them.

CloudTamers has been extending core NetSuite for over 12 years and is best known for extending the capability of the native NetSuite software into human capital management and booking/lease management.

Our selection of “extended capability” apps spans everything from general business, to HR and finance. CloudTamers’ apps have been successfully installed into NetSuite instances in over 20 countries and across a variety of sectors including property, event management, rental companies, construction and healthcare.

Spot a gap in your NetSuite solution? No problem. CloudTamers will work with you to define and build a solution which is native to NetSuite. We are experts in SuiteScript and SuiteFlex and can extend your NetSuite records from within your system to give you the benefit of more complete functionality and even more powerful reporting.

Find out more about our apps on the apps page or contact us to find out more.

You will have received training from us or your NetSuite partner as part of your implementation.
But things change.

People move on; system functionality is stretched beyond your understanding; your business is growing, and you’ve hired more people. Whatever your training need, CloudTamers will help you get the best out of your software investment.

The CloudTamers training philosophy is to empower NetSuite users to be self-reliant. When you are self-reliant, you win. When your people are confident with their use of your business system, your business gets slicker, you make faster, better decisions and you become more profitable. Our train-the-trainer approach means that when we leave your business, we leave a key user with the ability to self-serve and train your end users as required.

Every business is different. Every NetSuite instance is different. Every member of staff is different. We’d be happy to discuss the training environment and options most suited to your needs and your people.

Get in touch to discuss the best training option for your business and your staff.