CloudTamers takes the privacy of data provided by visitors to our website as well as users of our products seriously.  This policy explains our position on managing personal data and our policy for the use of cookies on our website. 

We handle all personal data with equal care and respond to requests about information in accordance with the residency of the person raising the request.  For example, a request from a resident of Europe would be managed following GDPR guidelines, whilst a resident of California per CCPA and other California Privacy laws and regulations. 

The privacy regulations in scope of our privacy policy include, but are not limited to: 

• EU General Data Protection Regulation (GDPR) 
• US Privacy Shield 

• US Health Information Portability and Accountability Act (HIPAA) 
• California Consumer Protection Act (CCPA) 
• Other related privacy laws of California and elsewhere 

If you want to interact with CloudTamers via www.Cloudtamers.com and other corporate sites, personal data will be collected about you in order to process your request and/or send you the desired information.  Personal data will include your name and email address and possibly other information which may include data such as your job title and phone number. 

In this case, CloudTamers is committed to the protection, confidentiality and security of personal data. 

This Privacy Notice provides information on how CloudTamers, and its potential subcontractors or partners, process your personal data in this context. 

Why does CloudTamers process your personal data collected on Cloudtamers.com and on its corporate websites? 

On www.Cloudtamers.com, you can ask a question or receive specific CloudTamers information (for example a data sheet). CloudTamers processes the personal data collected via the contact forms in place for these purposes. Some websites may require additional information which is processed specifically to enable access to a private or dedicated space, such as a customer portal. 

We only process your personal data once we have your consent in the context of you request.  

Your data is only kept for the length of time needed to fulfill your request. This takes into account your unsubscription to certain newsletters or sending out information releases. 

What types of data are processed? 

CloudTamers may be required to process your personal data which we collect directly via the online form. It includes identity data, such as your name, surname, email address and sometimes your telephone number and postal address if necessary.  

Who can see your data? 

Data collected about you is intended for CloudTamers’ internal services and if any, service providers.  In the case of a legal procedure, processed data may also be communicated to the relevant authorities. 

Is your data processed outside the European Union? 

The data collected may be processed outside the European Union if deemed necessary and according to the nature of your request. In this case, CloudTamers will take all necessary steps to protect your data.  

What are your rights? 

You have the right to withdraw your consent and stop any future use of your data.
You can exercise your right to obtain information and access to the data, to rectify them in case of inaccurate data related to you and to delete the data when conditions are fulfilled. 

How can you contact the Data Protection Officer? 

If you wish to exercise your rights over your data, you can write to the following address along with proof of identity: 

CloudTamers Ltd 

Gloucestershire College 

Princess Elizabeth Way 

Cheltenham 

GL51 4UQ, UK 

How is your data secured? 

CloudTamers ensures your data remains secure and confidential. 

For this purpose, the appropriate technical and organisational measures are in place to prevent the loss, misuse, alteration and deletion of your personal data. These measures are adapted according to the level of sensitivity of this processed data and the level of risk that the processing or implementation of it presents. 

Modification of the personal data protection notice 

This Privacy Notice is subject to change.  

Cookie policy 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. 

We use the following cookies: 

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below: 

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies. 

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.