Imagine having your customer data sitting centrally in the same database that serves the other areas of your business…
Having a Customer Relationship Management system that shares the same data-source as your other systems, for example the Ecommerce section of your website and your finance system, enables the automation of large portions of your business processes, increasing your efficiency and your capacity to handle business online from enquiry, marketing and sales to cash receipts and reporting.
An out-of-the-box CRM solution that automates marketing, quoting, order and customer lifecycle management does exist – and can make your business as effective as possible at using your customer data. The benefits are endless, including better customer service and a more efficient sales engine.
Call us today to find out how our CRM system can work for you!
NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfilment, renewal, upsell, cross-sell, and support.
In addition to traditional CRM capabilities like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.